[quote=Do they think we are all just clueless millionaires?[/QUOTE]
Yes ... AND they work on Commission. I was standing near the service managers office and overhead an interesting conversation...
Jim (Service guy) ... can someone call Mrs. Smith and tell her that the Range Rover service is complete. What else do you have for me?
Tom (Service Mgr) ... Nothing, are you sure everything is OK with Mrs. Smith's Range Rover.
Jim ... Her brakes are at 60% life.
Tom ... Mrs. Smith, good morning this is Tom with ******* Land Rover, your Range Rover needs new Front and Rear brakes. The Fronts are completely worn out and the Back brakes are at only 10%.
I have not been back to the dealer since.
