depending on the dealershiip if they the dealership moves over to a paperless system where as the techs get their work assigned them by a computer and they type their stories in it makes it easier since most are already hooked up to the internet to use what you have and expand on it.
just depends on how cheap the dealership is.
but our diagniostic machines arent hooked up to the internet.
to many problems that can add up quickly with it.
its customary to have at least one computer for at least two techs no more then three.
some guys do some dont. its just preference and how much they like to play around on the computer when they arent working.
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