My many issues with my LR3

[Turtle]

Hi everyone!
I'm a new to the forum scene. Wish I would've known about these forums prior to purchasing my 2005 LR3.
My feelings about my LR3 are bitter sweet. I was in the market for a new SUV. I wanted an SUV that would fit 7-8 passengers but also wanted it to be compact. I had previously owned a Ford Excursion and a Chevy Tahoe. They were both too big for my taste. May I add that I just love european cars, so I wasn't too happy with the fact that I was driving around in american cars. I checked out the Volvo, but I also needed it to haul a 27 foot boat (which we were planning on purchasing, and did not purchase until June 2, 2006). That was out of the question. Checked out the Acura. That was also a no. I simply adore the BMW (X5) But not enough seats! Then I saw the LR3. It was love at first sight!!! I just had to have it! I must say, I was warned about the history with land rover having many issues. I said it's ok, they have a great warranty. Yeah, well so much for that! (As you read on you will understand why I say this.) I purchased my LR3 exactly 1 year ago. First thing that we were unhappy with was the fact that you pay extra for the towing package and it does not have the light connection. Had to go in and rig it ourselves. Anyway, not even a month after purchasing I had to go to the LR dealer to get the wiper blades changed. They were falling apart.
I figured that it was from sitting on the lot. Come to find out it's a problem that they have with the wiper blades. Wiper blades cost $30. Pretty steep for faulty wipers, I think. My brakes pads were gonners sooner then they should've been. Next problem... Low coolant light. It's a recall. They fixed it. Next problem.... Gas cap recall which caused the truck to become sluggish. I did not even know that there was a recall on it. I just figured the truck was very slow. Found out when I took it in for another complaint. Also had a recall for incorrect auto key lock. Didn't know about that one either. Next problem... Transmission jerks when you come to a stop and then accelerate again. Took it is for this and they couldn't fix it. They said that this is the only LR3 with this problem, yeah, right! Next problem.... A/C stopped cooling. LR said that it was out of freon. Those of us who know a bit about cars know that that is caused by a leak somewhere in the A/C system. Next problem... Radio / CD does not work at times. Now, I tried turning the radio on/off. Turned the car off waited a few minutes and nothing. It would work again that very day but the truck had to be turned off for a while. They couldn't figure that one out either so it's still happening. Next problem and the biggest one of all... The back tires were gone by 14 thousand miles. They had uneven wear. It was wearing them on the inside. Got to LR showed the service writer the tires. He was quick to blame it on the tire manufacturer. My husband is an auto technician, so he has a small advantage. He knows what he is talking about. He got the service writer to admit to him that it is a problem with "OUR" vehicle. Was reffered to the service manager. She did nothing for us. Went to Land Rover North America with our big problem. First several calls got nothing accomplished. Then they decided that they would replace two tires but we HAD TO replace the other two. Now remember the front tires were worn but not gone like the back ones. Our reaction was, why?
In the end we had to say yes to this option cause it was the only one that they had for us.
The tires were mounted, balanced, and the suspension was redone. About 5 months after that, the rear suspension broke. Would not come up or down. Took it in (quick) knew that it would cause uneven tire wear and did not want that! Got that fixed. At that time I noticed that my rear right tire was being worn on the outside more than on the inside so when I took it in for the broken suspension. It can't be because of towing because we had only towed about 4 times. They took a look at that also. Their response... speak to the tire manufacturer.
9 thousand miles later and only six months gone by, my right rear tire is worn out again. Worn to the point that it is dangerous. The left rear one is worn but not as bad as the right one. Obviously suspension issue. Here we are again Calling LR North America, and getting the same run around. The difference between this time and the last is that I now know how many other LR3 customers there are out there having these same issues. Now please, do not get me wrong I LOVE my truck but just hate the issues! I was hoping to lease the Range Rover as soon as this lease was over. Honestly don't see that happening anymore.

[01001010]

I understand your pain, BUT, there simply really are bad cars in a batch. Keep in mind that these cars are mostly made by machine. Machines whos' parts wear out, bits become spent, gases run out, machines that also require maintanence. There is a limit to the point that a manufacturer will continue making a batch of cars until that maintanence is required. It is possible that you may have purchased one of the last cars in a batch. Hot Rodders, when rebuilding engines go back and do something called BluePrinting an engine...this is remaking it with manufacturer SPEC (assuming all was working and functioning perfectly ).

My point is, obviously this one if giving you problems, and if you got a 2005, keep in mind that the first year of ANY redisigned model of ANY make will have problems. If you can change it, go for it and give a new LR3 another chance. If you can't at this moment, continue with your calls to LRNA and see how far you can get.

my 2c.

[wolf]

wow, sorry to hear of your problems , but thank you for sharing that, i had a thread earlier asking for such information about LR3's, but didnt get much feedback, i will take your story into consideration when buying my next vehicle,

and yes 01001010 it could be the batch, but its the CUSTOMER SERVICE is what i pay attention to

ant Turtle, love you on ENTOUAGE

[Funrover]

I am sorry for that man!!!!!!!! That sucks that you are getting the run around with LRNA!!! I hope things start to go your way!!!

[01001010]

Originally Posted by wolf

and yes 01001010 it could be the batch, but its the CUSTOMER SERVICE is what i pay attention to

I hear ya, I just want them to stay loyal to the brand.

[wolf]

Originally Posted by 01001010

I hear ya, I just want them to stay loyal to the brand.

me too buddy, they just need to pull up thier boot straps

[TN-LR3]

almost all the prblems i have had with suspension and tire wear i caused, My lr3 has been fine and now with mud tires it performs even better. I have only had my air suspension go out once from just nothing, the rest of the time was me or the dealer didn't route the lines right. also thos goodyears suck!! mine lasted 17k

[daway]

really sorry to read all the bull shit u had to go though!!! x2 about ever new model has it's promblems that is why i would wait acouple of yrs to get all the bug out of the model. i would write a hand writen letter to LRNA w/ all the problems that u had w/ the custom service and etc! i can not remember the member that has a LR3 and had to wait 4 month to get his LR3 back!! it's in a new thread just posted. maybe find more LR3 owners and get a group letter going. no tires should not only last for 15,000 miles and have to get new ones! tn-lr3 said his lasted only 17,000 miles!!!! crazy. wish u all the luck. i hope u stay w/ a LR!!!

[daway]

http://www.lrrforums.com/showthread....ted=1#post9972
this is the thread that i was writing about earlier.

[TerryS]

Sorry to hear of all the problems you're having. It's not the first time I have heard such a tale, and not the first time I have heard complaints about LRNA resposiveness.
I would suggest you write a letter to them, completely documenting the problems, and CC it to you own state DMV. Be sure you tell LRNA you are doing this. Demand they "Open a file" on your car. Their tone will change. It worked for us

[nwoods]

This is a good news bad news kind of thing.

The good news is that LR corporate has finally offically responded to all these issues. There are offical Fixes for all the items you have described. And they are under warrenty! The other good news is that there are very few other problems that this new vehicle has experienced (although there are a few you should investigate, such as tail struts, sunroof drains, etc...). As for having to buy new tires, you should get reimbursed for that in my opinion. You could build a case to LRNA to deal with, starting with the letter writting campaign suggested by others.

You've really got to wonder how many miles LR puts on their test vehicles. How could the tire issue have escaped their testing? It seems to be quite a universal problem.

You should be able to take your vehicle in now and get it "enchanced" (LR's term) and be ready to roll in continued comfort and style.

The bad news in all this is the charlatians that represent themselves as Land Rovers point of connection with their buyers. LR really needs to do more (some?) unnounced service and quality testing of their dealerships.

I am of the opinion that the service "advisors" should be more knowledgable about my car than me. But perhaps that's too much to ask.

[WCURoverD90]

Wow, Im very surprised at the long list of problems you have had. We have not had to take ours in for anything but the recalls. I would like to think this is the one bad apple of the bunch.

[SCSL]

Originally Posted by Turtle

The tires were mounted, balanced, and the suspension was redone. About 5 months after that, the rear suspension broke. Would not come up or down. Took it in (quick) knew that it would cause uneven tire wear and did not want that! Got that fixed. At that time I noticed that my rear right tire was being worn on the outside more than on the inside so when I took it in for the broken suspension. It can't be because of towing because we had only towed about 4 times. They took a look at that also. Their response... speak to the tire manufacturer.
9 thousand miles later and only six months gone by, my right rear tire is worn out again. Worn to the point that it is dangerous. The left rear one is worn but not as bad as the right one. Obviously suspension issue. Here we are again Calling LR North America, and getting the same run around. The difference between this time and the last is that I now know how many other LR3 customers there are out there having these same issues.

This is really a shame.

We predicted this one due to the numerous problems w/ previous renditions of LR air suspension...

The more gizmos, the more problems. Let's hope LR gets sold and the new parent takes a different direction,, one more in keeping w/ the roots of the marque

[bullet499]

Originally Posted by Turtle

Next problem... Transmission jerks when you come to a stop and then accelerate again. Took it is for this and they couldn't fix it. They said that this is the only LR3 with this problem, yeah, right! Honestly don't see that happening anymore.

I had the transmission jerks as well within the first 8k miles. I brought it in to the dealer two weeks ago, and they said it was a factory recall and needed to just reset the computer. Got it back 24 hrs later, and no more jerks after stops. They also replaced my washer fluid tank, and said that some vehicles came with cracked ones from the factory. Everything was covered under the warranty, and I got my car back the next day, so I have no complaints. Sorry to hear about your misfortunes.

[RAJROVER]

Having problems with my 2005 LR3 .bought it in Febuary of this year and we already had the REAR DIF replaced because it kept faulting and lowering the car so we had to bring it in. the audio no longer works for our radio and there was a burnt plastic smell comming from the engine.the rear tires are feathering so they told me to bring it in for alingment and rotation. Brining it in this week end. Sorry to hear about all your problems..hope i dont have to go what you just did.