That was a hell of a read especially when you get off on all the side threads... Good way to kill an afternoon.
Can't believe that damn pump only lasted 5k
__________________
"Only two defining forces ever offered to die for you, Jesus Christ and the American G.I. One died for your soul, the other for your freedom."
Not having really dealt with DAP before, I don't see the referenced posts proving much, especially if you read the entire account. Shocks snap, but 2" longer shocks with 3" longer springs. Leaking head gaskets, but no mention of the heads being tested for warpage. The only thing I ever bought from them was an OD. It broke after not terribly long, but it isn't their fault. When I looked inside, it appeared to be a design flaw in the synchro. I welded and ground it and it has been fine since. DAP didn't make the OD, the shocks or the head gasket. They have no control over the manufactures quality control or how a product is used. I don't think other parts places are any better or worse. I had an RN reman engine in my Series. It started smoking after a long life, so I was going to bore it out. Nope, it was .060" over! Normally .040 is the max people take them to, and no one sells .060 rings. Is this RN's fault? No as they didn't rebuild the engine and had no way of knowing how it was rebuilt.
Now I'm not saying it isn't in a companies best interest to take care of the customer no matter who's fault it is, but any more, there are way too many people taking advantage of such policies when their own abuse is what led to the failure. Then we end up paying for it as the retailers have to raise their prices to cover their arses.
__________________
Jim Hall
“That man has no respect for his Rover and beats
the hell out of it every opportunity he gets, taking
the most difficult line over each and every
obstacle.” Michael
1966 88" 1.9l VW TDI, GT1749V, IC
My experience with dap is why I don't buy from them. Their customer service was so poor that they didn't even get the first sale.
__________________
"Only two defining forces ever offered to die for you, Jesus Christ and the American G.I. One died for your soul, the other for your freedom."
I usually order from the other suppliers as they are closer, so faster and cheaper shipping, although the only parts I've needed lately for the Rover have been VW parts.
__________________
Jim Hall
“That man has no respect for his Rover and beats
the hell out of it every opportunity he gets, taking
the most difficult line over each and every
obstacle.” Michael
1966 88" 1.9l VW TDI, GT1749V, IC
I've been buying parts from Al and DAP since '80 or '81, when DAP was in a garage behind Al's house in Wareham, MA. Never had any issues with parts or service, except a period not long after he sold it and he was mostly out of the picture.
__________________
Tom Rowe
Atlanta, GA
Four wheel drive allows you to get stuck
in places even more inaccessible.
62 88 reg
67 NADA x2
74 Air Portable - The Antichrist (tag 6A666)
95 D1
95 D90
We routinely "eat" money at work for mistakes we did not make...because it's the right thing to do for our clients. Sometimes this is into several thou. $$. However we also routinely get "repeat" customers...and I don't know about you, but in this economy repeat business is huge and will carry us through.
__________________
Solution or Problem...Which are you?
I have never had a problem with them and they are my #1 followed by RN. That being said, it is what it is. Im sure that if i spent lots of money on something and the people who sold it were completely unresponsive to helping i would have a bad taste too.
luckly it hasnt happened, yet....
__________________
77 SIII 88
97 D1 5 speed
91 D1 5 speed (the first, but gone )
Al took the time to spend many hours working on my truck for free - or in exchange for lasagna - because he knew I was short on money and really wanted to get my Rover running. I don't like to slag people, so I don't go down that road... if someone does something I don't like, I will generally make my opinion known in private messages or such to communicate the information, but having been a small business owner I know how hard it can be.
That being said, there are a number of people on this forum, ArmyRover in particular, who are offering to help me with my problem, and I can't help but think how absolutely wonderful that is, because it is symbolic of what a community is and should be. I look forward to the day when I can return the favor... and that reminds me that Al did the same thing. He helped me with my problem for free, out of the kindness of his heart. Sometimes we have problems with other people, but it is important to remember that this is a community and we all share a love of Land Rovers.
I don't have a Al my problem was with one of his parts guys. Who I'm still waiting on a call back from that he was supposed to give me in oct than nov etc....
__________________
"Only two defining forces ever offered to die for you, Jesus Christ and the American G.I. One died for your soul, the other for your freedom."
Al at Dap
)
Good way to kill an afternoon.
Linear Mode
