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#16 (permalink) |
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Senior Member
Join Date: Feb 2005
Posts: 1,131
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it's funny that this thread appeared because i was just calling the dealer yesterday to find out if there was a possible recall on the fuel tank of my wife's '98 D1 (it currently won't fill unless i jam the nozzle down as far as i can get it and then hold it there the whole time). from what you guys are saying, the recall doesn't apply to '98s. i'm gonna check anyway though.
btw, i don't use the dealer here in san jose, CA because they suck. in fact, they have yet to get back to me about my question/problem. |
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#17 (permalink) |
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Senior Member
Join Date: Aug 2004
Location: Vancouver, Canada
Posts: 440
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We took our 96 Disco 5 spd to the Dealer here in Vancouver, Canada, to have the gas tank replaced on recall. I've had lots of experience with GM, Ford, Volvo Nissan etc. dealerships over the years and so warned the service guy that if there was any trouble with the fuel pump or sensors within 90 days of the tank replacement, that we'd hold them responsible - even wrote a comment on the work order when I signed. There was no trouble and old 'Stumpy' runs fine. What alot of people don't understand is that the mechanics are forced to work wihin a specified time for each job they do. Usually not enough time. Naturally they tend to rip everything apart as fast as possible. Plastic parts often crack when levered up, especially is they are glued into place after years of service. If the mechanic lovingly disassembles old parts, takes a few extra minutes to clean everything perfectly (the way you would do it at home) all remains intact and happy. Just to drive my point home, I've seen brake calipers hanging by their steel brake lines in so-called professional shops; I've seen head bolts broken off in the engine block because the mechanic had the impact gun accidently set on 'ON' instead of 'OFF'!! It's all a matter of time, concentration and human nature. What about the time the mechanic started our Disco while it was in 1st gear and drove it into his workbench - "I thought it was in 'PARK' - didn't know they made Discos with sticks" was his excuse! Forgive my little spazz here but its always best to anticipate as much of the possible extra work, on paper, before giving the keys to any dealer service department. They are there to make money first, being fair to you is a very distant second.
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#19 (permalink) |
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LRO Founder
Join Date: Aug 2004
Location: Los Gatos, CA
Posts: 2,005
Gallery:
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Yeah they key there was "They broke the pump when they took it off" .... thus THEY pay to replace it.. cost of doing business...
Serg
__________________
Current Vehicles: 2003 BMW 540iT M Sport 2005 BMW R1200GS 2004 Element Skateboard (Indy trucks, Bones Swiss, etc...) Past LR's: 1995 Range Rover LWB Classic 1995 Range Rover LWB Classic 1997 Discovery XD 1995 Range Rover LWB Classic 1995 Range Rover LWB Classic 4.0 |
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#20 (permalink) |
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Member
Join Date: Jan 2005
Location: Dacula, GA
Posts: 31
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took mine into the chattanooga dealer and everything went great! They did break my antenna while washing and waxing it, but replaced it with a new one - no charge! TN philosophy is ... if you break it and its not yours, replace it. if it leaks or is rusty ... duct-tape it.
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