I don't want to get into a EAS flamewar, since it is a touchy topic amongst RR owners. You either love it (when it's working) or hate it (when it's not). Currently, mine has been flawless, so I love it. However, Spring says that a broken EAS system is something every RR owner will face somewhere along the line. That's true...but it's also true about so many other components on the RR that get used constantly. Brakes, bearings, alternators, batteries, etc. The EAS is simply another component that needs to be taken care of. Granted, the EAS tends to be a little more expensive, especially when you let the dealer work on it. But many times a EAS problem can be solved with a little soapy water and patience. For example, many times the dealer will recommend a complete valve block replacement instead of replacing a .50 cent O-ring. They'll make more on the valve block labor than the 15 minute O-ring replacement.
In Darover's case, it could be as simple as a loose wire and a cracked air line which will cost about $5 in parts. Or, most likely, he's got a bad air compressor, which would cost about $150 to replace on eBay. Take off a couple of bolts, pop out the old compressor, put in the new one, screw on the air line, and you are done. (You will have to get the EAS fault message cleared at the dealer. I know, it's stupid...but it's reality.) Or he could have cracked air bags, and a bad valve block. In that case, yes, you may want to look into a spring replacement, if only to save yourself the hassle in the future.
I just think the EAS gets a bad rap sometimes. Maybe just because mine works...ask me when I am stuck on the side of the road with my RR on the bumpstops!!
Darover, did you have any past problems with your EAS before the fault? Did the compressor take a long time to fill the tank (before it died, of course.) Or did you come out one morning to find it in it's current state?